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Community migration + live stream production

Rank Foundation migrated 1,100 community members

The Rank Foundation needed to move its 1,100-member RankNet online community from a legacy system to Hivebrite with as little down time and as few complications as possible. Event Results managed the platform migration, onboarding communications and reporting so members had a stable place to reconnect across web and mobile.

Community managementPlatform migrationData analysis and reporting
Homepage of the RankNet community app

Challenge

The Rank Foundation needed a safe, structured migration of RankNet from a legacy platform to Hivebrite without losing member confidence or access to the network. At the same time, pandemic restrictions meant flagship leadership programmes and annual conferences had to move online, with enough production support, Q&A handling, and communications planning to keep a dispersed community engaged.

Approach

  • Managed the end-to-end Hivebrite migration, including feature configuration, security settings, data handling checks, and phased user release protocols.
  • Planned segmented onboarding communications and reporting so existing members knew when to join, how to use the platform, and how engagement was changing across web and mobile.

Result

  • Successfully transitioned the 1,100-member RankNet community to its new Hivebrite platform.
  • Reached 672 total mobile app installs by early 2026, showing sustained adoption beyond the initial migration.
  • Recorded peak engagement times of more than five minutes per session after launch.

Testimonial

Working with Dom at Event Results has been a great experience for the Rank Foundation team. Dom's expertise in live event production and online community building has been vital to the successful outcomes of several projects. When the pandemic challenged us to pivot, they successfully converted our in-person 'Time to Shine' programme into an engaging online event. Their live stream capabilities were also on full display as they flawlessly produced three 'Learning Through Leadership' live streams and managed our last five annual conference live streams, providing seamless Q&A integration and comprehensive production support. Beyond live events, their support of our digital community has been superb. They expertly project-managed the transition of the RankNet Community, comprising 1,100 members, to a brand-new platform. Event Results handled every detail, including feature setup, security, the official release, and user communications. I am incredibly grateful for the seamless production and strategic community support!
Kai Wooder, Director Programmes, The Rank Foundation

Next step

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